Shipping Policy

Shipping Policy

At Goyal traders, we aim to deliver fresh, high-quality baking raw materials at wholesale price safely to your doorstep. Please go through our shipping guidelines below before placing your order:

📍 Our Location

We are based in Pune, Maharashtra, and ship across India.

🚚 Same-Day Delivery (Pune only)
• Orders placed before 11:00 AM (Monday–Saturday) with the Same-Day Delivery option will be delivered the same day.
• Orders placed after 11:00 AM will be delivered the next working day.
• Same-day delivery is available only within Pune city limits.
• Same-day delivery charges (if applicable) will be visible at checkout.

❄️ Frozen & Cold-Storage Items
• Frozen or temperature-sensitive items (such as cheese, butter, cream, or other cold-storage products) are preferably delivered within Pune only, to ensure quality and shelf life.
• Shipping of such items outside Pune is at the customer’s risk and may not always be available.

📦 Standard Shipping (Across India)
• Orders are dispatched within 24–48 hours (Monday–Saturday).
• Estimated delivery timelines:
• Within Maharashtra: 3–5 business days
• Outside Maharashtra: 6–8 business days

💰 Shipping Charges
 • Shipping is charged at ₹110 per kilogram (kg).
• The total shipping cost is calculated automatically at checkout based on the weight of items in your cart.

📅 Processing Days
• Orders are processed and shipped between Monday–Saturday.
• Orders placed on Sundays or public holidays will be processed on the next working day.

📦 Order Tracking

Once your order is shipped, you will receive a tracking link via SMS/email to monitor your shipment.

💳 Payment Methods
• We currently do not offer Cash on Delivery (COD).
• All orders must be prepaid through secure online payment options available at checkout.

⚠️ Important Notes
• Delivery timelines are estimates and may vary due to courier delays, holidays, or unforeseen events.
• Please ensure your delivery address and contact details are correct to avoid failed deliveries. In case of missed or failed deliveries, re-shipping charges may apply.
• We currently ship only within India.